Terms of Service

Effective Date: January 11, 2025

1. Agreement to Terms

By accessing or using Mimirarc's educational technology services ("Services"), including SelectiveGate and any future products, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.

2. Description of Services

Mimirarc provides online educational platforms for Australian students, including:

  • Practice questions and assessments for selective school entrance tests
  • AI-powered learning analytics and progress tracking
  • Personalized study recommendations
  • Family account management features
  • Educational content and resources

3. User Accounts

3.1 Account Creation

To use our Services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Types

  • Individual Accounts: For students 13 years and older
  • Family Accounts: For parents managing children's learning
  • School Accounts: For educational institutions (coming soon)

3.3 Parental Consent

Users under 13 years old require parental consent. Parents must create a family account and add their children as managed users.

4. Subscription and Payment

4.1 Pricing

Our Services are offered through various subscription tiers. Current pricing is displayed on our platform and subject to change with notice.

4.2 Billing

  • Subscriptions are billed in advance on a monthly or annual basis
  • Payment processing is handled securely through Stripe
  • All prices are in Australian Dollars (AUD) unless otherwise stated

4.3 Refunds

We offer a 14-day money-back guarantee for new subscriptions. Refunds are processed according to our Refund Policy.

5. Acceptable Use

You agree not to:

  • Share account credentials with unauthorized users
  • Use automated systems to access the Services
  • Attempt to reverse engineer or copy our content
  • Use the Services for any illegal or unauthorized purpose
  • Interfere with or disrupt the Services or servers
  • Violate any applicable laws or regulations

6. Intellectual Property

6.1 Our Content

All content, including questions, explanations, visual materials, and platform features, is owned by Mimirarc or licensed to us. You may not reproduce, distribute, or create derivative works without written permission.

6.2 User Content

You retain ownership of any content you submit but grant us a license to use it for providing and improving our Services.

7. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy. We are committed to protecting student data and comply with Australian privacy laws.

8. Disclaimers and Limitations

8.1 Educational Purpose

Our Services are educational tools designed to assist with test preparation. We do not guarantee specific test results or school admission outcomes.

8.2 Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect availability.

8.3 Limitation of Liability

To the maximum extent permitted by law, Mimirarc shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

9. Termination

We may terminate or suspend your account for violations of these Terms. You may cancel your subscription at any time through your account settings. Upon termination, your right to use the Services will immediately cease.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or platform announcement. Continued use after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of Western Australia, Australia. Any disputes shall be resolved in the courts of Western Australia.

12. Contact Information

For questions about these Terms, please contact us at:

Mimirarc Pty Ltd
Email: legal@mimirarc.com
Support: support@mimirarc.com
ABN: 49 688 723 659

13. Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements for specific services, constitute the entire agreement between you and Mimirarc regarding the use of our Services.